Contact Us - Microsoft Support
WEBContact Microsoft Support. Find solutions to common problems, or get help from a support agent.
How to get service or repair for Surface - Microsoft Support
WEBLearn how the service process for Microsoft Surface works and how to request service online if your Surface needs repair.
Hardware warranty, services, and repair - support.microsoft.com
WEBReview the warranty terms, check your warranty status, and learn about the protection plans for your Microsoft device or accessory.
Shipping and repair options for service orders - Microsoft …
WEBIf you need to get service for your Surface, Xbox, or Microsoft devices and accessories, you'll need to make a service order.
Check your Microsoft warranty and create service orders
WEBCheck your Microsoft warranty. Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. Here's how: Sign in to account.microsoft.com/devices with your account.
Get service for your out of warranty or damaged Surface
WEBThis article is for a Surface device that is out of warranty, damaged, or has a cracked screen. You can learn how to send us your Surface device, find out how much it will cost for service, or (if you have technician-level abilities) learn about self-repair.
Microsoft Support
WEBMicrosoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
Microsoft 365 Customer Service and Support
WEBDepending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.
Microsoft Complete - Protection Plan for your Surface or Xbox- Microsoft
WEBAs low as 0% APR + 60-day price protection. Microsoft Complete. Work and play worry-free. For added peace of mind, Microsoft Complete covers your device for mechanical breakdown and accidental damage from handling, …
Microsoft Complete for Surface: Accident Protection Claims Process
WEBMicrosoft Complete for Surface provides you with two years of technical support from The Answer Desk, an additional year of limited warranty coverage and two years of accidental damage protection—even from drops and spills.*
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