don't use the main customer service number, but instead take a minute to describe your issue via the site to get connected to the right department. 1. Log into your eBay account - you will need to ...

Ninety percent of questions, complaints and issues—approximately 3.5 billion customer interactions—are handled digitally ...

With Black Friday and Cyber Monday approaching, we’re here to let you know which retailers will go the extra mile on your ...

When you buy something using these coupons, we may earn a small affiliate commission. TIME is involved in the coupon selection process, working closely with Savings United to bring you the best ...

Shop your way - Whether you prefer to bid on items or purchase them right away, eBay offers both buying options. Have a question? Get in contact with one of their customer service representatives ...

As technology has changed, customer service has changed too. We’ve moved from in-store and phone support to email and even social media assistance for customers. Live chat support is the newest ...

This as-told-to essay is based on a conversation with Jamie Iannone, the CEO of eBay. The following has ... and we take feedback very seriously. Our customer-service representatives have tools ...

When you use links on our website, we may earn a fee. Freshdesk is our top pick for the best help desk software. Integrations with existing systems and security are important features to consider ...

The Price to Earnings (P/E) ratio, a key valuation measure, is calculated by dividing the stock's most recent closing price by the sum of the diluted earnings per share from continuing operations ...

Etsy's customer support service can help sellers resolve shop issues, help buyers with orders they've placed, and more. Calling, emailing, or starting an online chat are all options if you want to ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. Earlier this year, we surveyed more than 1,000 consumers in the U.S ...

eBay, Inc. is a commerce company, whose platforms include an online marketplace and its localized counterparts, including off-platform businesses in South Korea, Japan, and Turkey, as well as eBay ...