Uber noted that the process is not a guarantee of someone’s identity or good behavior, but said it can help the company build ...

How to get help in person at a local Uber Greenlight hub One of the best ways to get customer service is to visit ... Only use this phone number for true emergencies, such as if you have an ...

Uber has launched new features in an effort to improve driver safety. Starting Wednesday, the app will feature “verified” ...

Uber began testing rider verification in a number of cities earlier this year and was satisfied with the results: “the ...

Uber said that the goal is to create a product that is so great, users never need to contact customer service. In the past ... s change in its support strategy comes at a time when a number of ...

"To put it bluntly, we are cooked," said one person posting to a forum for San Francisco Uber drivers, in response to my ...

The ever-changing landscape of customer expectations warrants a robust and adaptable approach to customer service, and this ...

Uber Technologies is set to expand its partnership with Alphabet's Waymo to Austin, Texas, and Atlanta, Georgia, starting ...

Uber and Waymo announced that self-driving rides are just months away as the companies partner to pioneer uses for autonomous ...

Uber has been fined £385,000 for letting hackers steal data on 2.7 million UK customers. The full names, addresses and phone numbers ... It added: "We've made a number of technical improvements ...

Uber, the ride-sharing platform ... what could have been a relatively dry deck to life with recognisable brand successes from across a broad number of categories. It’s incredibly efficient to have ...