"We're ramping up our EV transition, and at the same time redefining the customer experience for the future with ODSX," Mike ...

Cloud computing giant Salesforce ($CRM) is making headlines after its recent Dreamforce event where management made the case ...

Mateen Malik, Managing Partner of Dawn Digital Technology, emphasizes the importance of adopting AI in human resources, supply chain, CRM, and ...

Exceptional customer service can make or break a brand ... such as handling repetitive queries or offering real-time multilingual support. Having a robust data management plan is also crucial, as the ...

German software company Autarc launched a platform for residential heat pump projects, covering design, planning and customer ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

It's just one of the 1.8 million nonprofits in the U.S. that need to continually solicit contributions from donors to ...

Jacob Sorensen joins Incident IQ as the company’s new Chief Revenue Officer. Jacob brings with him a deep background in sales leadership, revenue growth, and go-to-market strategies, having held ...

While CRM tools have become vital for many organizations, limitations within their CRM systems can impede their ability to ...